FREE DELIVERY

48 HOUR DELIVERY: This is our recommended delivery option. 95% of all orders are currently being received 24 - 48 hours after dispatch. Under normal circumstances these are sent on a Royal Mail tracked service.

Delivery Options:

Our delivery service is great value ... straightforward pricing with no hidden costs!

We can send your order to any UK address along with your personal message.
Our chocolates are beautifully packaged, wrapped in sleeves of tissue,
finished with hand tied satin ribbons and securely packed in 
tailor made boxes to ensure a perfect delivery every time.

Free Delivery

We provide a free UK delivery service for all your orders with a value of £18.00 or more per delivery address.

For orders with a value of less than £18.00 per delivery address there is a delivery charge of £3.00 per delivery address.

Orders are usually delivered within 48 hours but may take longer. The delivery time is not guaranteed.
If you require delivery within a specific time frame we recommend our 48 hour Delivery Service or our Guaranteed Next Day Delivery Service.

 Option One

Standard Free Delivery

Free UK delivery is available for all deliveries with a value of £18.00 or over to any single UK delivery address.

Delivery is by Royal Mail or DPD and is not time specific.

Orders with a value greater than £30 may require a signature upon delivery - please see below for more information.

 Option Two

48 Hour Delivery £4.50 per order

Delivered within 1-2 working days.

Orders must be placed by 3pm Mon-Thurs to guarantee 48 hour delivery.

Orders placed on Friday by 3pm will be delivered on the following Monday.

All 48 hour delivery orders will require a signature.

We are sorry that this service is not available for deliveries to the Highlands and Islands * see below for specific zones.

 Option Three

Guaranteed Next Day Delivery £6.00 per item

Orders must be placed by 3pm Mon-Thurs to guarantee next day delivery by 2pm.

Orders placed on Friday will be delivered either on Saturday or the following Monday

Orders placed after 3pm will be sent out the following day by Guaranteed Next Day Delivery.

Delivery to the Highlands and Islands may take up to 48 hours

All orders will require a signature on delivery - please see below for more information

 Option Four

Guaranteed Saturday Delivery £8.00 per item

Orders must be placed by 3pm on a 'working Friday' to guarantee Saturday delivery by 6pm. 

Orders placed after 3pm will be sent out the following Monday by Guaranteed Next Day Delivery.

Delivery to the Highlands and Islands may take up to 48 hours

All orders will require a signature on delivery - please see below for more information

 General Delivery Information:

We are unable to accept liability to send orders to a P.O Box address. You may instruct us to do so but this will be at your own risk.

Orders with a value greater than £30.00 and all orders sent by Guaranteed Next Day Delivery will require a signature upon delivery. If you are not there to sign for your order, the postman will leave a delivery card.  The recipient can either phone the number on the card to arrange redelivery, or collect their item from their local sorting office.  If the item is not collected within one week, Royal Mail will return the package to us.  We will happily resend your package free of charge, but unfortunately cannot offer a refund or replacement in this instance as the delivery failure is beyond our control.

Orders for more than one item may be sent in separate packages.

All orders are processed for delivery on Monday to Friday, excluding bank holidays.

If for any reason your gift has not been delivered please inform us immediately and we will track your delivery and try to reunite your recipient with your gift as soon as possible.

We are unable to send out any orders if the temperature is 23C or higher. 

 It is the senders responsibility to ensure that the delivery address provided is complete and accurate and that the delivery address is currently occupied and able to accept deliveries.  Amelie Chocolat will not be liable for delayed or non deliveries if this information is provided to us incorrectly or inaccurately.

If the intended recipient is not home and for any reason the package cannot be posted through the letter box the courier may choose unless specifically instructed otherwise to leave the delivery by the front door. If you do not wish the item to be left outside you must please instruct us so we can advise the delivery company accordingly.

Delivery is deemed to have been made when delivered to the address provided. We will not be liable if the delivery fails for any reason to reach the intended recipient.
If you instruct us to vary our standard delivery conditions in any way for example to leave safe if out or in the summerhouse or in the carport or in the wheelie bin or in the porch ( but not exclusively to these examples ) you expressly agree that we will not be liable for lost stolen or damaged deliveries.

Deliveries Abroad

Unfortunately we are for the time being unable to offer our delivery service abroad.

Please note that this service is not time specific. 
This service only provides delivery confirmation where the recipient country’s postal service has this facility. 
On occasion packages will be delayed by the receiving country’s customs services. This is beyond our control.
Please ensure that the weather in the country we are delivering to is cool enough for our chocolates to survive the journey! Like any chocolates they will be damaged by exposure to temperatures above 25C. We will not be liable for damage incurred due to exposure to heat in hot climates during delivery.   

 It is the senders responsibility to ensure that the delivery address provided is complete and accurate and that the delivery address is currently occupied and able to accept deliveries.  Amelie Chocolat will not be liable for delayed or non deliveries if this information is provided to us incorrectly or inaccurately.

Exclusion zones for 48 Hour delivery

We are unable to deliver by DPD 48 hour service to the following postcode areas:HS1 -9 Shetland Isles; IV1 - 3 Inverness; IV4 - 36, 40 & 52-54 Inverness;  IV41-49 Inverness; 51 & 55-56 Inverness; KW1 - 17 Highlands and Islands;                      PA20 - 78 Paisley; PH17 - 50 Perth; All BT codes Northern Ireland;  All ZE codes Shetlands; All islands.